The Superannuation Complaints Tribunal's 2013-14 annual report was tabled in Parliament on 22 October 2014.
The report summarises the work of the Tribunal during a year which saw the successful culmination of the Tribunal's process re-engineering project. The Tribunal achieved a 26.1% increase in the number of in jurisdiction complaints resolved. 270 complaints were resolved at review - more than double
As part of the Government's Stronger Super reforms, changes have been made to the legislation under which the Tribunal operates to extend the time limits for some types of TPD complaints from 2 years up to a maximum of 6 years.
- Before contacting the Tribunal you must first complain to your superannuation provider.
See sample complaint letter »
If you are not satisfied with the response, or after 90 days you have had no response, you may make a complaint to the Tribunal.
- Before you make a complaint to the Tribunal, check to ensure your complaint is within the Tribunal's jurisdiction and that the Tribunal has power to provide a remedy.
- Your complaint to the Tribunal must be in writing. Download complaint form »
- Please contact the Tribunal on 1300 884 114 if you need assistance in lodging your complaint.