The Superannuation Complaints Tribunal (“Tribunal”) has ceased operations. All complaints have been finalised.
If you have a new complaint then the Australian Financial Complaints Authority (“AFCA”)is the relevant authority to contact.
If you have a concern regarding access to documents from a former complaint to the Tribunal then application needs to be made to the Australian Securities and Investments Commission(“ASIC”). If documents are sought then access should be gained through the Freedom of Information Act 1982 (“FOI”).
If you have concerns regarding the conduct of your complaint you may make application to the Commonwealth Ombudsman.
If you seek to appeal the decision of the Tribunal you may apply to the Federal Court of Australia.
The following contacts are available:
ASIC FOI - firstname.lastname@example.org
ASIC Privacy – email@example.com
Commonwealth Ombudsman – https://www.ombudsman.gov.au/How-we-can-help, 1300 362 072
AFCA – New complaints / enquiries firstname.lastname@example.org, 1800 931 678
Federal Court of Australia https://www.fedcourt.gov.au/contact
For Tribunal cases transferred to AFCA please contact Peter Fisher
AFCA contact number: 03 9613 7398 or email@example.com
Australian Financial Complaints Authority
GPO Box 3
Melbourne VIC 3001
ASIC contact re other Tribunal issues:
Elizabeth Lee 0434 755 915, firstname.lastname@example.org