About my complaint

Open complaints

At the Superannuation Complaints Tribunal, we deal with complaints about superannuation that have been received on or before 31 October 2018.

We are working through resolving our open complaints as efficiently as possible. We have been allocated additional funding to assist with resolving all open complaints.

You can contact us at any time to check on the progress of your complaint.


New complaints

New complaints must be made to the Australian Financial Complaints Authority (AFCA). You can learn more about AFCA at www.afca.org.au

If you send a complaint to the Tribunal on or after 1 November 2018, it will be returned to you with instructions to contact AFCA.