Who we are

The Chairperson is the executive officer of the Tribunal and is responsible for the overall operation and administration of the Tribunal's powers and functions. The position of Chairperson is appointed by the Governor-General.


Ms Helen Davis

Helen is passionate about superannuation, and brings that passion to her role as Chairperson of the Superannuation Complaints Tribunal. She was appointed Chairperson in May 2015 for a five-year term in May 2015.

Helen has worked in the superannuation and financial services industries for more than 20 years. Her past executive roles include Chief Executive Officer, Chief Officer Member Outcomes and Chief Strategy Officer.

Since commencing with the Tribunal, Helen has led the redesign of the business for improved efficiency and service, addressing the issue of increasing points of contact. She has introduced enquiry and education-sharing processes to improve the effectiveness of the Tribunal, freeing the Tribunal's analysts to focus on complaint resolution and meeting the Tribunal's vision of a community better informed about superannuation.

Helen has a Bachelor of Commerce, a Master of Business Administration and a Diploma of Superannuation Management. She is also an Australian Institute of Company Directors graduate, and was recognised as a finalist in the 2006 Telstra Business Women's Awards.

Deputy Chairperson

Ms Ragini Rajadurai

Ragini brings a legal background and a commitment to alternative dispute resolution to her role as Deputy Chairperson of the Superannuation Complaints Tribunal. She was appointed Deputy Chairperson in June 2015 for a five-year term. Before her appointment, she was a Tribunal member.

Ragini has more than 25 years' experience in law, superannuation, insurance, financial services and alternative dispute resolution. She was a barrister, lecturer in law, Deputy Tolling Customer Ombudsman and held executive roles with the General Insurance Ombudsman and the Financial Ombudsman Service.

Ragini holds a Bachelor of Laws, a Bachelor of Jurisprudence and a Master of Business Administration, and is an experienced, nationally-accredited mediator.


The members of the Tribunal are variously drawn from superannuation, insurance, government, legal, medical and actuarial backgrounds. They are part time and appointed by the Minister. Click on the names below to view a more detailed profile of each of our current members.

Mrs Jane Abbott

1 February 2017 – 31 January 2021
Mrs Abbott has worked in corporate superannuation for more than 20 years as an administrator, consultant and trustee. She provided advice to trustee boards on legislative, administrative and member issues. She was involved with the Association of Superannuation Funds of Australia's (ASFA) education program for 20 years, and has been a part-time member of the SCT since 2001.

Ms Brydget Barker-Hudson

14 December 2016-13 December 2020
Ms Barker-Hudson is an accredited facilitator, mediator, family dispute resolution practitioner, graded arbitrator and advanced construction adjudicator. For more than 20 years, she has conducted conflict resolution processes with individuals and representatives from federal, state and local governments, defence, and the commercial and community sectors both nationally and internationally. She has extensive tribunal experience, and has served as an Arbitrator for the Worker's Compensation Commission and Mining Minister's Panel and as an International Expert to the International Finance Corporation, World Bank Group.

Mr Andrew Boxall

14 December 2016-13 December 2020
Mr Boxall is named as a leading finance lawyer in Chambers Global Guide, Asia Pacific Legal 500, Law Business Review, and Euromoney Expert Guides. He specialises in banking and finance transactions, particularly for infrastructure development projects, property financing, asset financing, and insolvency and restructuring. Mr Boxall is a consultant with Allens, where he was a partner for 30 years including seven years as the firm's Singapore resident partner. He is also a Senior Member (Legal) of the NSW Civil and Administrative Tribunal.

Dr Annette Carruthers

14 December 2016-13 December 2020
Dr Carruthers is an experienced non-executive director in financial services, health, infrastructure and aged care. In addition to her qualifications in medicine, finance, superannuation and corporate governance, she has 12 years' experience in health insurance and was previously Chair of the nib Risk and Reputation Committee. Her current appointments include National Youth Mental Health Foundation, Catercare Pty Ltd, Multiple Sclerosis Australia and Multiple Sclerosis Research Australia. She continues to work part-time as a general practitioner.

Mr Brian T Collopy AM

14 December 2016-13 December 2019
Mr Collopy has post-graduate qualifications in surgery and medical administration. His past appointments include Director of the Department of Colon & Rectal Surgery, St Vincent's Hospital Melbourne, Associate Professor of Surgery at Melbourne University, Chairman of the Australian Council on Healthcare Standards (ACHS), Chairman of the Advisory Committee of the International Society for Quality in Health Care and World Health Organisation (WHO) consultant in Europe and Asia. He is Clinical Advisor to the ACHS and a sessional member at the Victorian Civil & Administrative Tribunal.

Ms Robin Creyke

5 August 2015 – 5 August 2019
Ms Creyke has previously been a member of the Administrative Appeals Tribunal, the Social Security Appeals Tribunal and the Nursing Homes and Hostels Review Board, as well as a public law teacher at the Australian National University's College of Law. She is currently a sessional member of the ACT's Civil and Administrative Appeals Tribunal and an Independent Review Officer of the Advertising Standards Bureau. She has a Masters Degree in Law and a Diploma in Communication, and is admitted as a barrister and solicitor in the ACT.

Mr Stephen Duffield

5 August 2015 - 5 August 2019
Mr Duffield is a graduate of the law school of UNSW. He has worked in a variety of senior advisory positions on the personal staff of state and federal Liberal cabinet ministers. In 2001 he took a four year appointment as Director, Human Rights Unit, within the Human Rights and Equal Opportunity Commission. Over the last eleven years he has sat as a consumer panel member within two separate divisions of the Financial Ombudsman Service.

Mr Brian Frazer

14 December 2016-13 December 2020
Mr Frazer has 25 years' experience in the superannuation industry. He is a Fellow of ASFA, has a Diploma of Superannuation Management, is a former part-time member of the SCT and is a Graduate Member of the Australian Institute of Company Directors. Mr Frazer worked for many years in senior positions in Victoria’s public sector superannuation funds, and has considerable business governance experience, particularly in relation to complaints and disputes resolution process management.

Ms Beth McConnell

5 August 2015 – 5 August 2019
Ms McConnell has more than 20 years' experience as a corporate, trust and superannuation solicitor, having worked at leading corporate law firms, in-house with superannuation funds and in management consulting specialising in corporate governance. She provides governance, facilitation and training services through her own consultancy, Beth McConnell Consulting. Ms McConnell has a Bachelor of Commerce and a Bachelor of Laws (Hons) from The University of Melbourne, a Master of Commercial Law from The University of Melbourne and a Diploma of Superannuation Management from Macquarie University. She is also a Graduate Member of the Australian Institute of Company Directors.

Ms Amanda MacDonald

 August 2015 – 5 August 2019
Ms MacDonald has worked in administrative review for more than 25 years. She has variously held the positions of Merit Protection Commission for the Australian Public Service, Deputy Principal Member of the Migration Review Tribunal and the Refugee Review Tribunal, and Senior Member of the Veterans' Review Board. Earlier in her career, she was also involved with the Administrative Appeals Tribunal and the Social Security Appeals Tribunal. Ms MacDonald holds a Masters of Administrative Law and Policy from the University of Sydney.

Dr Roderick John McRae

14 December 2016-13 December 2020
Dr McRae is a practicing consultant anaesthetist and intensive care physician, the principal of a legal practice and a Presiding Member of the Victoria Medical Panels. He is a past Member of the Melbourne Registry of the Administrative Appeals Tribunal, and is admitted to the Role of Solicitors of the Australian Capital Territory and Victorian Supreme Courts, and the High Court of Australia. He is the current Chairman of the Australian Medical Association (AMA) Victoria's Council and a member of its Board of Directors, and a past Chairman of Council of the Federal AMA, remaining on its Federal Council.

Prof. Justin Malbon

14 December 2016-13 December 2019
Professor Malbon is a professor at the Monash University Law School and holds a PhD from the University of New South Wales. He teaches and researches in the fields of commercial law, corporations law and international trade law. He has written many books and academic articles in those fields. He is a former part-time member of the SCT and a former tribunal member of the Financial Ombudsman Service. He has practiced as a barrister and solicitor in Adelaide and Melbourne.

Ms Catherine O'Sullivan

14 December 2016-13 December 2020
Ms O'Sullivan has extensive experience in laws relating to superannuation, insurance, managed investments, trusts, corporations and the financial services industry generally, having practiced in those areas for more than 30 years. Her legal expertise has been gained in private legal practice and as in-house legal counsel for a variety of financial institutions, superannuation funds and consulting practices. She holds a Bachelor of Commerce and a Bachelor of Laws, and currently teaches law at the College of Law and Justice at Victoria University.

Mrs Hayley Pope

5 August 2015 – 5 August 2019
Mrs Pope is a qualified lawyer with a Diploma of Superannuation and more than nine years' experience working in financial services. Four of these years were spent at the Financial Ombudsman Service. Mrs Pope has also volunteered at the Peninsula Community Legal Centre for more than ten years and has been actively involved in the organising committees for governance, legal and insurance symposium events for the superannuation industry.




Ms Lynda Purcell

14 December 2016-13 December 2019
Ms Purcell is a Principal of Mercer and a practising lawyer. She has spent her entire working career in the superannuation industry, having commenced in 1973 with AMP in its corporate superannuation division. Ms Purcell has also managed defined benefit schemes, and developed Mercer's Claims Advisory Service, providing advice to trustees on the transfer of insurance arrangements, disputed underwriting decisions and non-disclosure, and disability and death claims. She holds a Bachelor of Legal & Justice Studies and a Bachelor of Laws.

Ms Lynn Ralph

14 December 2016-13 December 2020
Ms Ralph is a professional Non-Executive Director who has worked in the financial services industry for more than 30 years. She is currently a Non-Executive Director of the Securities Exchanges Guarantee Corporation. She has formerly held positions with the Australian Securities and Investments Commission, the Investment & Financial Services Association (now the Financial Services Council), the Private Health Insurance Administration Council, and BT Funds Management. She was co-founder of Cameron Ralph Pty Ltd, and is a Fellow of the Australian Institute of Company Directors and a Senior Fellow (Life) of the Financial Services Institute of Australasia.

Mr Graham Rogers

5 August 2015 – 5 August 2019
Mr Rogers is an independent company director and chairman with a background of successful business leadership in the financial services industry. He is an actuary by profession. He has been a board member of ARIA, Chairman of Select Managed Funds Ltd and deputy Chair of Australian Wealth Management. His career of more than 40 years as a senior executive in the financial services industry included being CEO of Equitable Life, founding Jacques Martin Ltd (the first industry fund administrator) and rebuilding Colonial Mutual Investment Management.

Ms Katie Valentine

14 December 2016-13 December 2020
Ms Valentine has been admitted to practice as a lawyer since 1998. She has worked as a solicitor in both administrative law and commercial litigation, and has worked at the Administrative Appeals Tribunal (Cth) and for more than six years as a Case Manager at the Financial Ombudsman Service in the Investments, Life Insurance and Superannuation Division, and as a Conciliator. Ms Valentine has a private mediation practice, and is a nationally accredited mediator (NMAS). She is also a volunteer and member of the Committee of Management of the Southport Community Legal Service.

Dr Laurie Warfe

14 December 2016-13 December 2020
Dr Warfe has been in full-time clinical general practice for more than 30 years. He has extensive professional experience and has held appointments in the fields of defence health, medical regulation, public health service provision and general practice education and accreditation. Dr Warfe has completed a Masters of Health and Medical Law and is a Fellow of the Australasian College of Legal Medicine. He currently participates in medico-legal panel work and has an active interest in evolving health law and bioethics.

Dr Angela Williams

14 December 2016-13 December 2020
Dr Williams is a forensic physician, having practised clinical forensic medicine in Victoria for the last 17 years. She has a Masters in Forensic Medicine, a Graduate Diploma in Law, an MBA and a Masters in Public Health/Health Management. Dr Williams is also a graduate of the Australian Institute of Company Directors and sits on various child welfare- and health-related boards and committees.