Tribunal disclosure log table

About this disclosure log and accessing listed documents


Disclosure log number

Date information listed in disclosure log

Summary of FOI request received

Description of information released (and whether released in full or part)

Other information



Copies of referrals made under s 64 of the Superannuation (Resolution of Complaints) Act 1993 (SRC Act) between 1 July 2011 and 30 June 2012.

Two referrals under s 64 of the SRC Act, redacted under s 22 of the Freedom of Information Act 1982 for personal information and business information.

The Tribunal makes a referral under s 64 of the SRC Act to the Australian Securities and Investments Commission and/or the Australian Prudential Regulation Authority where the Tribunal becomes aware that a contravention of any law of the governing rules of a fund may have occurred.



Copies of Chairperson's speeches and presentations to super industry bodies from 1 July 2011 and 1 October 2012 that mention defined benefits.

Five presentations mention defined benefits. Copies of Powerpoint Slides for each presentation released in full.

The presentations were made to the Australian Institute of Superannuation Trustees and to the Association of Superannuation Funds of Australia.



Copies of Tribunal policies regarding staff interactions with complainants, in particular difficult complainants

Three documents describe how to interact with complainants especially difficult complainants

Two of the documents are internal documents and one document was sourced from the Commonwealth Ombudsman.



Copies of training material covering Insurance and Superannuation complaints and Training Modules for new staff (2018-2019).

Presentations and other internal resources available to complaints handling staff.  Redacted under s 22 of the FOI Act for the names of complainants and Tribunal staff members.

The documents are internal staff training and reference resources.