Tribunal operational information

The Tribunal is required to publish information that is held by the Tribunal to assist it to perform or exercise its functions or powers in making decisions or recommendations affecting members of the pubic.  Publication may be by way of providing details of how the information released may be obtained from Tribunal.

The Tribunal's operation information comprises:

  • Guidelines for the Investigation and Progression of Complaints
  • Superannuation Complaints Tribunal Procedures Manual

Accessing the information

If you wish to access all or part of the Tribunal's operation information please send an email to:

Or write to:

  • The FOI Officer
    Superannuation Complaints Tribunal
    Locked Bag 3060


If the part(s) of the information you ask for is contained in documentation in excess of 50 pages, a charge may be imposed to reimburse the Tribunal for the cost incurred in copying or reproducing the information or sending it to you.  This may include charges for copying and postal charges, where relevant.  You will be notified of any charges before your request is processed and required to pay the charge before the information is provided.